top of page

Research Execution.

If you need customer, user or colleague insights, we can help. We conduct a wide range of customer, user and colleague experience research uncovering hidden needs and ideas for innovation. We can also help you to evaluate services and understand your impact.

​

Scroll to look at the support we can offer below or to skip straight to contacting us, hit the button below.

User Experience Research.

User Experience (UX) Research helps businesses to improve services and products for their clients or customers. This also gives a significant return on investment, boosting customer loyalty, sales and conversions. We provide the following UX research services: 

​

âš¡Surveys.

âš¡Analytics.

âš¡Workshops.

âš¡User interviews.

âš¡Usability testing.

âš¡Concept testing.

âš¡Discovery research.

âš¡Competitive analysis.

âš¡Persona development.

âš¡Observational research.

âš¡Customer journey analysis.

Customer Experience Research.

By understanding customer perceptions, pain points, and satisfaction levels, businesses can identify opportunities for improvement, tailor products and services to better meet customer expectations, and ultimately foster stronger customer relationships. Contact Rebel Research UK for help with:​

​

âš¡Workshops.

âš¡Focus groups.

âš¡1-2-1 Interviews.

âš¡Product testing.

âš¡Customer surveys.

âš¡Service evaluations.

âš¡Competitive analysis.

âš¡Persona development.

âš¡Observational research.

âš¡Customer journey mapping.

Colleague Experience Research.

Perhaps you'd prefer to conduct research or testing yourself but still need help crafting the plan. Rebel Research UK can help with the following:

​

âš¡Survey design.

âš¡Workshop design.

âš¡User test script design.

âš¡Interview script design.

Service Impact Monitoring & Evaluation.

Do you need help with monitoring and / or evaluating your service's impact? Rebel Research UK can help with the following:

​

âš¡Service user surveys.

âš¡Service user interviews.

âš¡Service user focus groups.

Community Service Co-production.

Do you need help with co-designing and co-producing your organisation's services or programmes? Rebel Research UK can help with the following:​

​

âš¡Service user surveys.

âš¡Service user interviews.

âš¡Service user focus groups.

âš¡Public involvement panels.

Free scoping call!

Why not take advantage of our free 30-minute scoping call? Because we love what we do, we're happy to give free advice wherever we can!

bottom of page