Research Execution.
1
User Experience Research
User Experience (UX) Research helps businesses to improve services and products for their clients or customers. This also gives a significant return on investment, boosting customer loyalty, sales and conversions. We provide the following UX research services:
âš¡Surveys.
âš¡Analytics.
âš¡Workshops.
âš¡User interviews.
âš¡Usability testing.
âš¡Concept testing.
âš¡Discovery research.
âš¡Competitive analysis.
âš¡Persona development.
âš¡Observational research.
âš¡Customer journey analysis.
2
Customer Experience Research
By understanding customer perceptions, pain points, and satisfaction levels, businesses can identify opportunities for improvement, tailor products and services to better meet customer expectations, and ultimately foster stronger customer relationships. Contact Rebel Research UK for help with:​
âš¡Workshops.
âš¡Focus groups.
âš¡1-2-1 Interviews.
âš¡Product research.
âš¡Customer surveys.
âš¡Service evaluations.
âš¡Competitive analysis.
âš¡Persona development.
âš¡Observational research.
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3
Non-profit Digital Strategy
If your small non-profit organisation needs dusting off and bringing into the 21st century, we can help! Using a range of research and stakeholder engagement techniques, we can support you with:
âš¡Becoming more agile.
âš¡Modernising internal systems.
âš¡Integrating an effective digital strategy.
âš¡Becoming more digitally mature.
âš¡Becoming more service user-centred.
⚡Wowing funders and partners with your online presence.​​