Research Execution.
If you need customer, user or colleague insights, we can help. We conduct a wide range of customer, user and colleague experience research uncovering hidden needs and ideas for innovation. We can also help you to evaluate services and understand your impact.
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User Experience Research.
User Experience (UX) Research helps businesses to improve services and products for their clients or customers. This also gives a significant return on investment, boosting customer loyalty, sales and conversions. We provide the following UX research services:
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âš¡Surveys.
âš¡Analytics.
âš¡Workshops.
âš¡User interviews.
âš¡Usability testing.
âš¡Concept testing.
âš¡Discovery research.
âš¡Competitive analysis.
âš¡Persona development.
âš¡Observational research.
âš¡Customer journey analysis.
Customer Experience Research.
By understanding customer perceptions, pain points, and satisfaction levels, businesses can identify opportunities for improvement, tailor products and services to better meet customer expectations, and ultimately foster stronger customer relationships. Contact Rebel Research UK for help with:​
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âš¡Workshops.
âš¡Focus groups.
âš¡1-2-1 Interviews.
âš¡Product testing.
âš¡Customer surveys.
âš¡Service evaluations.
âš¡Competitive analysis.
âš¡Persona development.
âš¡Observational research.
âš¡Customer journey mapping.